“Where is my Order?”

  • On average we ship your package out the day you order if you order before 2pm, otherwise it will be shipped the next business day from either Hamilton or Christchurch (depends who's packing that day, if it's Chris - the Hamilton, if it's Lisa, then Christchurch). You should receive a tracking link right after it's shipped!
  • If your order doesn't show up 20 days after you have ordered it then I think there might be an issue so definitely shoot me an email. Otherwise.... just need to be a little patient and I promise it will show up. Look for a pink bag :)
  • If you get a notification that "package was delivered" and then you go check your mailbox and its NOT THERE!!!!..... wait 3 hours then check again. For some reason this happens often. These mail men seem to be quick with the notifications. lol

"No ones answering my email!"

  • Please give Chrissss 1-2 business days to respond to your email. I promise I am not ignoring you! If I don't answer within 4 days, THEN email me again or follow up via DM :) thank you